A.Thanks for asking! We’re CLUSTER-CLUSTER, a lifestyle home décor furniture online store based in Singapore, our goal is to aid you in your decorating domination!
We stock awesome furniture pieces specifically curated to fill spaces in between the big ones.
We also offer a cluster of beautiful lighting to suit any room in your home orspace, colourful decorating pieces delightful dining accessories that would surely impress your guests.We’re always on the look out to add to our eclectic mix, so keep up to date with what we’re up to on our social media platforms & monthly newsletter.

A.Cluster-Cluster currently operates only online. That way, we cut all the unneccessary mark-ups most retailers add to their prices, & with just a few clicks, you get your cluster package sent straight to your door in just a few days.

A.Team CC scours the globe to find our carefully curated pieces mainly in Europe, America & parts of Asia. Please refer to the product descriptions for more details on our pieces.

A.Place your order simply by clicking on your desired item, with your preferred sizing or colour & select the “Add to Cart” option. Once you’ve picked what you like, proceed to check out & follow the payment instructions on your screen.

A.We acccept all payments through paypal, & all major credit card options such as Visa, Mastercard & American Express.

A.You sure can! We provide a personalised service for large orders wherever you are in the world. In other words, we are your personal buyers!
We take care of quality checks, shipping & logistics, & the best part of it all is we curate specific pieces personalised just for you! Ask us about this customised service by emailing our Customer Care email at cc@cluster-cluster.com

A.Good news! All local deliveries in Singapore are free! Delivery times vary between 3-5 days if the item is in stock. You will receive an order confirmation & acknowledgement via email, our friendly customer support delivery team will be in contact via sms or email to arrange a delivery day suited to your schedule.

A.For pieces not available at the moment, don’t worry you can “Wish it” and we will try our best to bring it back in stock within 4 – 6 weeks.

A.Please notify us on any changes or cancellations within the 48-hour time frame of the original delivery timeslot by emailing customer care at cc@cluster-cluster.com

A.We only deliver within Singapore but we have plans to expand all over the world to make sure every single customer can enjoy our products & receive fast affordable delivery rates from us. Keep up to date with our progress on our social media platforms & newsletter mailing list.

A.Sure! Items can be returned, exchanged or refunded within 14 days from receipt of delivery, provided your returns are unused, undamaged, in original condition with full packaging.
Please contact customer care at cc@cluster-cluster.com and we’ll take care of your request & arrange a pick up date. Restocking fees apply.
Please note exchanged items that are used & not in its original packaging will not qualify for return, exchange or refund. Cluster-Cluster reserves the right to reject any return, exchange, refund deemed unfit or unreasonable.

A.All items accepted in good condition, but wished to be returned by you, a restocking fee will be imposed according to the rates as follows:
Goods for exchange – S$30 per item
Goods for refund – S$50 per small item & S$100 for large pieces
This restocking fee is valid for any item, which we pick up from your location regardless of whether you have any outstanding orders to be delivered. Do note that all returned products must be unused & in perfect resellable condition.
The restocking fee includes:
• Rewrapping of items
• Transportational fees & management
• Administrative fees for transport coordination & inventorising 
Should you wish to have the returned items collected from your home from 7 – 10pm, an additional night delivery surchage of S$30 wil be imposed.

A.We apologise in advance! We advise our customers to inspect all pieces carefully for damages or defects. Though rare, there is a possibility of our products getting bumped & knocked 
during transportation. You have the right to reject the merchandise upon delivery at no cost or schedule for an exchange.
Please contact customer care at cc@cluster-cluster.com with a photo of its defect within 48 hours & we’ll take care of the rest!

A.It happens! Simply click the “Forgot Password” link on the login page & request for a reset.

A.All our members’ data & information is safe with us! We will never disclose, share or sell your data to anyone! Please refer to our Privacy Policy for more information.